You can place your order comfortably and safely directly in our Online Shop. Of course, you can also order by phone by calling our Customer Service Team on +44 20 39 663 003.

If you are not yet familiar with Online Shopping, please read the following step-by-step instructions:

Step 1 - The Shopping Basket: First of all, select the desired items from our Online Shop and add them to your shopping basket by clicking on the "Add to shopping cart" button. You then have the possibility to continue shopping by clicking on "Continue Shopping" or by clicking on "View Shopping Cart" to view your selections and edit it as you like i.e. change quantities, add / remove items etc. When you have finished shopping and want to proceed to the next step of your order, click on "Checkout".

Step 2 - Address Info: Once you have clicked on the "Checkout" button, your customer data and address data will be requested under Step 2. In addition, the entire ordering process is carried out using secure SSL encryption to secure your data.

Option 1 - Orders for existing customers
 If you are already a customer, you can log in with your email address and password and save yourself the        trouble of entering your address information each time. If you no longer have your login information, you can use the         "
Forgot password" function to recover it.

- Option 2 - Order for new customers
For this option, you will need to create a password and set up a new account with us. This password and your email address will automatically create a account and you will be able to easily log in for future orders without having to enter your address information each time. In addition, you benefit from the possibility of being able to manage your address data (several billing addresses and delivery addresses), view and edit your orders, have access to discount promotions and much more.

- Option 3 - Order for new customers without a customer account
As with option 2, you can also place an order without registering a customer account by selecting the option "Do not create a customer account" by ticking the box.

By clicking on the checkbox "Send to different delivery address" you can also specify a different delivery address to send your order to your office or relative, for example.

After you have entered your address details, the order process is continued by clicking on the "Next" button. If you can't get any further at this point, please note the error message. It is possible that your data is not complete or similar. In case of any problems, please 
contact our Customer Service Team.

Step 3 - Payment Method: In this step you can select the desired payment method and the shipping method (Standard or Express). Only the available payment methods and shipping methods will be displayed. These depend on your delivery address (destination country) and, in the case of the shipping method, on your payment method.
After selecting the payment and shipping method, click on "Next".

Step 4 - Confirm your order: Here you will find a summary of your order: the items you selected, the billing address, the delivery address, the payment method and the chosen shipping method. You can also make changes at this point.

If all information is correct and you are happy with your order selection, you can complete the order by simply clicking on "Order now". You will receive your parcel within the next 2-4 working days. After completing the order, you will automatically receive an order confirmation by e-mail.
If not, please write to our Customer Service Team at the following link - Contact Form